FREQUENTLY ASKED QUESTIONS (FAQs)

Q. How do I make a booking enquiry?

A. Booking requests can be made directly via this website. Click on ‘Hire’ to view the Bookings Calendar, choose the date you want and click the + icon to take you to the booking request form. Or you can email bookings@foxtonvillagehallcambs.org or call 01223 795015 for further support.

Q. What rooms do you have available?

A. Please see details of the rooms on the Facilities page. Rooms can be hired in any combination. Use of the Kitchen, Foyer and Toilets is included in all bookings, but will have to be shared if there are hirers of other rooms.

Q. What are the hire charges?

A. Hire charges vary according to the rooms hired, type of use and hirer. We charge for a minimum of 4 hours with reduced rates for local Foxton residents and regular local groups providing a service to Foxton residents.   You can email bookings@foxtonvillagehallcambs.org to obtain a quote for your event.

Q. When do I have to pay?

A. We require 50% of the hire charge to be paid within two weeks. The remainder of the hire charge must be paid no later than 2 weeks before the event. Up to 50% of the hire charge may be forfeited for cancellations less than 4 weeks before the date booked. For regular hirers we may arrange invoicing for monthly payments.

Q. What is the security deposit?

A. For some events we require £100 security deposit against infringement of conditions of hire and rules, refundable as appropriate after the event.

Q. Do you offer any discounts?

A. No, but our prices favour local organizations and hire by local residents.

Q. Do you have any restrictions as to who can hire the hall?

A. We cannot hire to anyone under 18 years of age. Please see our Letting Policy.

Q. What time slots are available?

A. We charge for a minimum of 4 hours hire but start and finish times can be set to suit. All events must end no later than 11:00 pm on week days, and by midnight on Fridays or Saturdays.

Q. Is there free time allowed for setting up and /or clearing up?

A. No. You must allow for this in your booking slot. The only exception is events ending at midnight. The hirer and helpers may stay later to clear up at no extra charge, provided all is clear by 6am the next morning.

Q. Can I clear up the next day?

A. No. The event must be completely cleared away immediately after it is finished.

Q. What is the capacity of the hall?

A. Please see section under Facilities.

Q. Can I visit the hall before I book?

A. A visit can usually be arranged if needed – please email bookings@foxtonvillagehallcambs.org

Q. Is there car parking available?

Yes – see the Car Park page.

Q. Are there tables and chairs available?

A. Yes there are ample adult size tables and stacking chairs available, included in the hire charge. There are folding tables 1830 x 685 mm and some smaller ones 915 x 685 mm. There are no child size tables and chairs.

Q. Is there a stage?

A. There is modular stageing available for use in the Main Hall. This will create a layout of varying height and shape to an area 7.5 x 3.75 m. Allow about an hour for 2 – 4 people to construct this and again for disassembly. For your own safety and that of other users, you MUST follow instructions for use and storage. We will check stage storage after the event and a charge will be made if storage needs rectifying.

Q. Is there sound equipment?

A. The Main Hall has a sound system where you may plug in your own equipment (e.g. computer, i-pad – using a small jack plug) for amplification.

The sound system needs either a large jack plug or red and white audio cables to use your own music player. There is a clip mic & hand held mic available. If using the microphones, you are advised to bring spare AA/AAA batteries.

Q. Is there a hearing loop?

A. There is an induction loop and mic system in both the Meeting room and Lounge. The Main Hall has an ambient microphone and induction loop system.

Q. Is there Wi-Fi in the Hall?

A. Yes – please see our Wi-Fi policy within our Terms and Conditions.

Q. Is there a projector and screen?

A. The Main Hall has a large AV Screen which can be used by connecting your device. Instructions for use are displayed next to the screen. VHT does not provide a projector.

Q. Do you have cutlery, crockery and glasses?

A. In the hall Kitchen we have a large selection of plates and bowls,  cups, saucers  plates and cutlery for approximately 100 people. The Pavilion Kitchen also has cutlery and plates, cups and saucers. There is a variety of tumblers and glasses in both kitchens.

Q. What appliances are available in the Kitchen?

A. Both kitchens have a wall mounted hot water boiler, kettles, microwave, fridge and freezer.  The Village Hall Kitchen has two domestic double ovens, an induction hob (domestic size saucepans are available) and a dishwasher. You are welcome to bring your own large pans if compatible. The Pavilion Kitchen has a large oven and 5 ring hob.

Q. Can we have our own caterers?

A. Yes.

Q. Can I have a BBQ/ hog roast outside?

A. You may use the paved area outside the hall in relation to your event. You must apply for permission to hold a BBQ at least 7 days in advance of your event by emailing bookings@foxtonvillagehallcambs.org so that a risk assessment can be conducted. Foxton  Parish Council does not permit BBQs on the  adjoining recreation ground.

Q. Can I provide alcohol at my event?

A. Yes. You may provide alcohol free of charge or attendees may bring their own alcohol. This must be for over 18s only. If you wish alcohol to be sold, (including by donation or as part of entry price) this MUST be by arrangement and must be under supervision of a Personal Licence holder. Please see more details in our Terms & Conditions.

Q. Can I have music?

A. We are licensed for the performance of live and recorded music. Please be considerate of nearby residents and keep noise levels reasonable. Note that smoke effects (e.g. with a disco) will trigger the fire alarm and therefore must not be used.

Q. Can I show videos?

A. It is illegal to show DVDs bought for home use. You are not allowed to watch live TV or i-player on any device plugged in as we do not have a TV licence. To use a mobile device not plugged in for TV, you must have your own TV licence.

Q. Can I have a bouncy castle for my party?

A. Yes, but you must be sure the supplier has appropriate liability insurance. Please note that the Meeting Room has a low ceiling and may not be suitable.

Q. Can I put up decorations?

A. Yes, but only with fixings that can be removed without leaving residue. Pins or staples must not be used.

Q. Where do I collect a key?

A. Hirers collect the Village Hall or Pavilion key from a secure key safe beside the entry door. An access code and detailed instructions will be provided ahead of the booking date.

Q. What equipment can we bring into the hall?

A. What equipment can we bring into the hall? You may bring in any equipment needed for your event, but you are responsible for its suitability, safety and use. Anything brought in must comply with current PAT regulations and be removed afterwards.

Q. How much cleaning-up do you expect me to do?

A. Some basic cleaning equipment is provided. We expect you to clean up as much as is possible so that all parts of the premises used are in a clean, tidy and good  condition for subsequent hirers.

Q. What should I do with my rubbish?

A. We ask that you take away recyclable waste for domestic disposal. Otherwise we provide waste sacks which may be put in an exterior bin. For all general waste there are two large bins located in the compound opposite the Pavilion entrance.

Q. Feedback on your experience of the Hall.

A. The Trustees encourage feedback from all users of our facilities and  if you wish to share any opinion of the Hall and/or the volunteers you have dealt with during the hire process please email bookings@foxtonvillagehallcambs.org.

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